- Help Centre
- Your TransferLab account
- Closing my account
What is TransferLab?
Sending and receiving money with TransferLab
Your TransferLab account
TransferLab for Business
Referral Program/Invite a Friend
Help and Support
How can I close my TransferLab account?
If you need to close your TransferLab account you can do this by getting in touch with our Support team.
You can do this by sending us an email to firstname.lastname@example.org requesting that we close your account. Please include your full name, date of birth and address along with your account closure reason.
Note: As a regulated financial institution, we’re required to store some of your data, so we can't remove all of your information from the system when you close your account. However, we’ll delete information that’s no longer needed, and all data is protected by the highest levels of security.
Learn more about how long we store your data and other data privacy details here.