- Help Centre
- Sending and receiving money with TransferLab
- Miscellaneous questions
What is TransferLab?
Sending and receiving money with TransferLab
Your TransferLab account
TransferLab for Business
Referral Program/Invite a Friend
Help and Support
How long do I have to pay for my money transfer?
Once you've set up your transfer order with TransferLab, we'll guarantee your rate for a certain period of time - we'll let you know for how long exactly when you set up your transfer with us.
It's important that you send your money to us as soon as you can, so we receive your money on time. As long as we receive your money on time (usually within 24 hours), you’ll get that rate locked in.
If your money doesn't reach us in time, we reserve the right to cancel and refund your transfer. If that happens, we'll send the money back to the account it came from. For this reason, it’s usually best to get your money to us as soon as possible.