- Help Centre
- What is TransferLab?
- Miscellaneous questions
I need info about a TransferLab customer. Can I get it?
We can only share information with third parties when we’re required to.
We can share information about someone’s account if:
- you’re an account executor
- you’re a company’s liquidator
- you’re an insolvency administrator
- you’re a trustee
- you’re a company’s auditor
- you’re a notary and require information about a deceased customer
- you have a court order (production order)
- you have a power of attorney
How do I request the info?
If you fit the requirements listed above, email us the person’s full name, date of birth, and address. If it’s a business, we’ll need the business name and business address and documents that prove you fit the requirements above.