1. Help Centre
  2. Security
  3. Payment security & protection

Is it safe to send large amounts of money with TransferLab?

It can be stressful transferring large amounts of money. So we do a lot to make sure you, your money and your data are safe and protected.

Here are some of the key things TransferLab does to keep you protected:

We’re regulated

TransferLab is regulated by the FCA in the UK. It means that we operate according to the rules they’ve made to protect consumers in the UK.

We safeguard your money

When you use TransferLab to make a payment, we safeguard relevant funds in established financial institutions. Safeguarding means that, by law, we have to keep all of your money in accounts that are separate from the ones we use to run our business. So, if anything were to happen to TransferLab, your money would be safe.

We make your login safe

With TransferLab, you can protect your account with a 2-step login. This means that every time you log in, and every time you make a transfer, we’ll ask you to verify that it’s you by text message. This way no one else can access your account or make payments on your behalf.

We have dedicated support teams

Our support team makes sure all our customers and their money and data, are protected from fraud. We also have a team dedicated to helping people who send large amounts with us. So, if you have any questions or concerns along the way, just get in touch.