- Help Centre
- Your TransferLab account
- Your TransferLab credentials
What is TransferLab?
Sending and receiving money with TransferLab
Your TransferLab account
TransferLab for Business
Referral Program/Invite a Friend
Help and Support
What if I can't log into TransferLab due to changing my phone number or not having access to my phone?
In order to change your number when you’re logged out, we'll ask for:
- A selfie with ID
- Your new number — we’ll send you an SMS to verify it
Please contact our Customer Support team to get the process started. It can take up to 1–2 working days to review the request — we’ll let you know once it’s done. And if we need any more information, we’ll get in touch