- Help Centre
- Sending and receiving money with TransferLab
- Issues with money transfers
What is TransferLab?
Sending and receiving money with TransferLab
Your TransferLab account
TransferLab for Business
Referral Program/Invite a Friend
Help and Support
If you think you've made a mistake with your bank transfer
If you think you've made a mistake with your bank transfer, contact our team as soon as possible.
If you didn't include your unique reference number with your bank transfer to TransferLab or you think this might not have been correctly forwarded by the bank, you may need to send us a proof of payment document so that we can identify your money.
Once you've uploaded your proof of payment document, we'll be in touch to help you with your issue.